Shipping policy
ANGLERS OUTPOST, LLC — SHIPPING POLICY
Thank you for shopping at Anglers Outpost. The following terms and conditions constitute our Shipping Policy.
1. SHIPPING COVERAGE (USA ONLY)
We ship exclusively to addresses within the United States (including Alaska, Hawaii, and US territories). We do not offer international shipping at this time.
2. ORDER PROCESSING TIME
All orders are processed within 1 to 2 business days (Monday through Friday, excluding federal holidays) after receiving your order confirmation email.
Orders placed on weekends or holidays will be processed on the next business day. You will receive an automated email notification with tracking information once your order has shipped.
3. SHIPPING RATES & ESTIMATED DELIVERY TIMES
Shipping charges for your order will be calculated and displayed at checkout based on package weight and destination.
- Standard Shipping (USPS / UPS Ground):
* Delivery Time: 3 to 7 business days
* Rate: Calculated at checkout
- Expedited Shipping (USPS Priority / UPS 2nd Day):
* Delivery Time: 2 to 3 business days
* Rate: Calculated at checkout
*Note: Delivery times are estimates provided by shipping carriers and are not guaranteed. Weather disruptions or carrier delays may occasionally affect transit times.
4. SHIPMENT TRACKING
Once your order ships, you will receive an email containing your tracking number. Please allow 24 to 48 hours for the carrier to update the tracking status in their system.
5. P.O. BOXES AND APO/FPO ADDRESSES
We ship to P.O. Boxes and APO/FPO addresses via USPS. However, certain oversized items (such as one-piece fishing rods) may require a physical street address for carrier delivery.
6. DAMAGED, LOST, OR MISSING PACKAGES
- Damaged Packages: If your order arrives damaged, please document the package with photos immediately and contact us within 48 hours at paul.roy1963@hotmail.com or +1 859-548-2626. Please retain all original packaging materials and damaged goods.
- Missing / Stolen Packages: If your tracking status shows "Delivered" but you have not received your package, please check around your residence, speak with neighbors or your local postal carrier, and contact us so we can assist in opening a carrier search.
7. INCORRECT SHIPPING ADDRESS
Please carefully verify your shipping address before placing an order. Anglers Outpost, LLC is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If a package is returned to us as undeliverable, the customer is responsible for any additional re-shipping fees.
8. CONTACT INFORMATION
For questions regarding your shipment or shipping status, please contact our support team:
ANGLERS OUTPOST, LLC
96 S Camp Dick Rd, Lancaster, KY 40444, United States
Phone: +1 859-548-2626
Email: paul.roy1963@hotmail.com
Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)